We get it: occasionally something goes wrong with an online order and you'd like to return an item for a refund or exchange. Here's all the info you need about returns, refunds and exchanges when you shop in our Shop.

Because we want you to be happy with your Vagmine Jewel Jewelry purchases, we have a happiness guarantee: you can return your purchases for any reason within the timeframe below and get your money back, or you can make an exchange instead. We also offer a limited repair service as part of our happiness guarantee.

Note that there are terms and some exceptions apply: be sure to read below for important details.

Of course we'll also make things right if there is a fault, error on our part or if your order is damaged or lost during delivery. These issues are covered by our broader policies outlined below.

Here's all the information you need about returns, refunds, exchanges and repairs: